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AM Sessions
9.30 Emergency and urgent care for children and
young people
Focuses on the emergency and urgent care
pathway for children and young people with the most common illnesses and injuries. The aim is a paradigm shift in clinical efficiency and effectiveness, resulting in local health systems being able to provide high quality and safe healthcare for the benefit of
children and young people.
Sarbjit Purewal – Associate Delivering Quality and Value, NHS Institute for Innovation & Improvement
10.05 ThinkGlucose
Is an NHS Institute programme designed to
support hospital trusts to deliver a clinical pathway that improves the management of in-patients with diabetes as a secondary diagnosis. ThinkGlucose offers the average Trust potential savings of £1m per annum from length of stay reductions alone.
Sandra Corry – Associate Delivering Quality and Value, NHS Institute for Innovation & Improvement
10.40 Exhibition & Morning Coffee
11.20 Safer care (London only)
How safe is your practice? How do you know if you’re improving? How do you know which threats to patient safety to devote most energy to improving? This session will introduce new tools for GP practices to understand and measure patient safety, and track improvement using the Primary Care Trigger Tool.
Richard Jenkins, Alison Tongue & Dr Robert Varnam – NHS Institute for Innovation & Improvement
11.55 Practical application of the Productive
improvement techniques
This interactive session will provide participants with an understanding of some of the practical tools and techniques used throughout the
Productive series. There will be a particular focus on The Productive Community Hospital and how
this programme integrates and complements the Productive Ward, Mental Health and Community Services and the potential for improving
patient pathways.
Sue Deane – Clinical Facilitator, The Productive Community Hospital, NHS Institute for Innovation & Improvement.
Kim Parish – Lead Associate, The Productive Community Hospital, NHS Institute for Innovation & Improvement.
Hannah Snowsill – Clinical Facilitator, The Productive Community Hospital, NHS Institute for Innovation & Improvement.
12.30 Exhibition & Lunch
PM Sessions
1.20 Thinking differently
Thinking differently gave birth to the NHS nearly 60
years ago. In every era since, those who have cared passionately for the ideals of the NHS have seen the need to think differently to meet the challenges of
an ever-changing environment. Today is no different.
Dr Lynne Maher RGN BSc Hons MBA D. Prof - Head of Innovation Practice, NHS Institute for Innovation & Improvement
1.55 Do you know what your patients' experience
is of the service you provide?
The ebd approach is about designing healthcare services that deliver a better experience for both patients and staff. The core of the approach involves helping people (patients, carers and staff) tell the story of their own experiences, in their own way.
It’s through these stories that we can begin to
understand not just the care journey, but the emotional journey people experience when
they come into contact with a particular pathway
or part of the healthcare service. Through capturing and understanding real experience, you can identify how your service can be transformed to improve patient experience.
Dr Lynne Maher RGN BSc Hons MBA D. Prof - Head of Innovation Practice, NHS Institute for Innovation & Improvement
2.30 Exhibition & Afternoon Tea
3.00 Living our local values: A social movement
for innovation and quality care
Social movement principles – applying them to our values work (background and context). Showcase
the Values Development Resource. Lessons learnt from co-production and co-design. Case study
from primary care.
London: Philip Allen, Catherine Holmes & Claire McManus – NHS Institute for Innovation & Improvement.
Manchester: Philip Allen, Catherine Holmes & Claire McManus – NHS Institute for Innovation & Improvement.
3.35 Living our local values – practical approaches and tools for surfacing, refreshing and embedding values in your organisation
Philip Allen, Catherine Holmes & Claire McManus – NHS Institute for Innovation & Improvement
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