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Chair: Janet Crampton - CSIP National Programme Lead – Commissioning
AM Sessions
9.30 Best practice live: Organisational development - How to implement your strategic WCC vision
The transformation required to become a World class commissioner. Partnerships – how far can we stretch each other. Chasing targets or leading health improvement? The OD challenge - Board/PEC/management. Clinical engagement or leadership?
Diane Hedges - World Class Commissioning Programme Director, Hampshire PCT
NHS Advisor, Department of Health
10.15 Best practice live: Meaningful engagement with patients & the public to shape services & improve health
Lessons learnt. Do and don’ts. Practical tips. Disasters & successes. Ways of communicating.
Viki Wadd – Assistant Director, Slough Locality, Public Engagement Lead for Berkshire East Primary Care Trust
11.00 Exhibition and Morning Coffee
11.45 Keynote address: Delivering world class commissioning - Making it work in practice
Claire Whittington – Deputy Director,
Commissioning, Directorate of Commissioning & System Management Department of Health
12.30 Best practice live: Collaborating with clinicians
How is this working in Liverpool? What has been achieved? What are the next challenges?
Katherine Sheerin - Associate Director, Practice Based Commissioning, Liverpool PCT
1.15 Exhibition and Lunch
PM Sessions
2.15 Competitive dialogue: A radical approach to tendering - Why we chose competitive dialog
Tendering for outcomes. The difference & practical steps. Oops moments. Why we are continuing with this process with future tendering.
Rick Strang – Lead for Unscheduled Care & GP Access, Hammersmith & Fulham PCT
3.00 Best practice live: Reshaping incentives to provide a stronger focus on health outcomes & continuous quality improvements
Improving quality & outcome on 3 dimensions – clinical, quality of life & experience. Understanding & creating incentives that stimulate clinical engagement. Placing comparative quality & outcome information in the public domain as a driver for improvement. Making commissioning for quality real, meaningful & verifiable.
Dr Joe Rafferty – Director of Commissioning & Strategy, NHS North West Strategic Health Authority
3.45 Exhibition and Afternoon Tea
4.15 Effective market management - practical tips
Patients at the heart of driving change in the NHS. Balancing choice, co-operation & competition. Responsibilities, roles, rules & accountability – practical tips.
Dr Joe Rafferty – Director of Strategy & Commissioning, NHS North West
Alison Reed - Assistant Director of System Management & Strategy, NHS North West
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